About Us
At Acquire Asia Pacific, we endeavor to provide you and your customers compelling solutions as differentiators to the competition. Highly skilled agents; masters in Customer Services and Sales, know not only how to keep your customers, but how to keep them coming back!
We specialise in the design, implementation and management of customer contact solutions which are specifically tailored to meet the demands of one’s business.
With extensive experience in building and managing call centres, we believe that the key to success with any outsourced or offshore project is in providing client insight and involvement along with experienced local management to oversee the fulfillment of each campaign.
Acquire Asia Pacific’s team is comprised of industry experts, with a combination of international and offshore contact centre experience. We specialise in designing customer acquisition and customer care programs to optimize customer contacts and meet your strategic needs.
Acquire Asia Pacific contact centres are located in Melbourne, Australia and Manila, Philippines. Whilst corporately owned and headquartered in Melbourne, both facilities can offer our clients the value of offshore savings and quality as well as international redundancy where required.
Our centres operate a range of services, including;
- Outbound Sales
- Customer Acquisition & Value Add Sales
- Outbound Satisfaction Surveys
- Inbound Sales
- Inbound TPV Services
- Inbound Customer Service / Customer Care
- Inbound Technical Support Services
- Lead Generation
- Customer Retention & Collections
Acquire call centres are built around providing the highest possible quality whilst providing a low cost alternative outsourcing solution to our clients. Quality is the focus, from the equipment and technology sourced right through to the recruitment and training provided to the agents.
Our services give clients access to a unique blend of outsourcing and off shoring experience that provides economic efficiencies and minimises risks. We work in partnership to create mutually beneficial business arrangements that ensure you achieve and maintain your business objectives.